Returns
You have 30 days from delivery to send something back. We'd rather take a return than have a piece sit in the wrong room.
What we can take back
Anything unused and in its original packaging, within 30 days of the day it arrived. Assembled furniture, used cookware and washed textiles can't be resold, so they can't be returned — but if a piece is faulty, that rule doesn't apply. See Damaged or wrong below.
[ CONFIRM: any categories you want excluded outright — clearance, personalised, mattresses? ]
How to start one
- Reply to your order confirmation email, or write to cs@dwellblissliving.com with your order number.
- Tell us which piece and, if you like, why. You don't have to justify it.
- We reply within one business day with a return address and instructions.
No phone call, no form to print, no restocking questions.
Who pays return shipping
[ CONFIRM before publishing. Pick one and delete the other:
A) We cover return shipping on every return.
B) You cover return shipping on a change of mind. We cover it when the piece is faulty, damaged or not what you ordered. ]
Your refund
Once the piece reaches us and we've checked it, the refund goes back to the card you paid with. Banks usually post it within five to ten business days after we release it — that part is on their clock, not ours.
Original shipping is refunded when the return is our fault.
Damaged or wrong
Email us a photo of the piece and the box it came in. We'll arrange a replacement or a refund, we cover the return shipping, and you won't need to argue for it.
Tell us within 30 days of delivery so we can claim against the carrier.
Changing or cancelling an order
Write to us as soon as you can. If the order hasn't shipped yet we can still change the address, swap a size, or cancel it outright.
DwellBliss is a trade name of JY Commerce LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.