Contact
Write to cs@dwellblissliving.com. A person reads every email and answers within one business day.
We handle everything in writing rather than by phone. It means you get a record of what was agreed — useful when a return or a replacement is in flight — and it means we can answer properly instead of guessing on the spot.
What to include
You'll get a faster answer if you send:
- Your order number, if you've already bought something. It's in the subject line of your confirmation email.
- A photo, if something arrived damaged — the piece and the box it came in.
- Measurements and a photo of the room, if you're asking whether something will fit. We'd rather talk you out of the wrong piece than process the return.
When we answer
Monday to Friday, within one business day. Emails that land over a weekend or a US public holiday are answered the next business day.
Quicker than writing
Shipping times, costs and tracking are on the Shipping page. The 30-day return window and how to start a return are on the Returns page.
On your card statement
Charges appear as DwellBliss. If you see something you don't recognise, write to us before you call your bank — we can usually clear it up the same day.
Who you're buying from
DwellBliss is a trade name of JY Commerce LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
cs@dwellblissliving.com